FSSAI has a comprehensive system of citizen’s concern management and a reliable 360 degree mechanism to deal with the consumer complaint redressal through various focal points including social media, emails, direct helpline, FSSAI mobile App and a dedicated concerned management website.

To proceed with any food related grievance: Click Here

To lodge acomplaint regarding food concerns with the State Authorities, consumers may approach the Food Safety Commissioner of the respective State or contact the Consumer Grievance Helpdesk under the West Region State Authorities.